At Calla Routes, we are committed to delivering your orders efficiently and reliably to destinations across the globe. Please read our shipping policy carefully to understand how we process and deliver orders.
Delivery Areas
We ship our products worldwide. However, shipping availability may vary by region due to local regulations or courier access.
Shipping Method
All orders are delivered via trusted courier services. Cash on Delivery (COD) is the only payment method we accept at the time of delivery.
Order Processing Time
Orders are processed within 1–3 business days after confirmation
You will receive an email or message with tracking details once your order has been dispatched
Estimated Delivery Time
Local deliveries: 3–7 business days
International deliveries: 7–15 business days
Delivery times may vary based on your location, customs clearance, and courier performance.
Shipping Charges
Shipping fees are calculated at checkout based on your location and the weight of your order.
Any customs duties or taxes applicable in your country are your responsibility.
Cash on Delivery Instructions
Ensure someone is available to receive and pay for the order at the delivery address
Please have the exact amount ready to avoid delays
Delays and Issues
While we strive to meet all delivery timelines, delays may occasionally occur due to:
Weather conditions
Customs processing
Remote delivery locations
If your order is delayed beyond the estimated timeframe, contact us at [email protected].
Incorrect or Undeliverable Addresses
Please ensure your shipping address is accurate and complete. Orders returned due to incorrect or incomplete addresses may result in additional shipping charges.
Contact Us
For questions regarding shipping, tracking, or delivery, please contact our team at:
📧 Email: [email protected]